Adaptive Communication: Why the Process Communication Model matters?
“Instead of constantly adapting to change, why not change to be adaptive?” – Fred
Emery, Psychologist (1925–1997)
I love this quote because this refers to the notion of leaders adapting their internal world,
rather than trying to change the external world around them. One thing is for sure, the
external world is constantly changing. So instead of trying to control it to make it into what
we want it to be, wouldn’t it be easier to adjust ourselves?
This article is about why Leaders need to consider working on their adaptability to access the
best in themselves and bring out the best in their teams. The Process Communication Model
brings answers to this.
Different minds, different needs to adjust to
We are hard-wired to resist change. Our reptilian brain sees change as a threat and will bring
We all have our preferences in how we communicate and how we like to be motivated.
Different people will be motivated by different things like:
· Being recognised for our work
· Doing something fun
· Doing something which feels good
· Being valued for our opinions
· If we are recognised ad the best at something
-Being recognised for how we manage our time
As a Leaders, do you know what truly motivated you and your preferred communication
style? How does this impact your team? How can you meet everyone’s needs all at once?
What time are you creating to understand individuals’ needs in your team? How can you
identify when and how to adapt to them and when and how they should adapt to you?
A healthy mind fuels our capacity to adapt our
The quality of our mental health is linked to our capacity to adjust to others or situations
around us. Adapting to others takes energy, so if we are energised and feeling good this
comes more easily to us, however, when we are under pressure or running out of steam, we
can find ourselves being fixated in our own preferences which can sometimes clash with
others’ and not result in the outcome we would like. This results in miscommunication or
Have you ever been in a conversation when you are both speaking English and yet you fail to
understand each other?
To get out of this loop, one of you needs to seek to understand the other person’s perceptive
and adapt to their communication style. The question is, who is responsible for this?
A need for co-responsibility for a productive adjustment
As Leaders, we can adjust how we communicate to make others more comfortable with
change. I speak to Leaders who feel they are fully responsible for motivating their teams.
Others think it’s about hiring self-starters. Like everything in life, isn’t it a bit of both?
By better understanding ourselves we can understand our needs and build enough confidence to express them for a more effective collaboration.
The Process Communication Model offers answers
Created by Dr. Taibi Kahler, Ph.D., The Process Communication Model® (PCM), is the world’s premier tool based on human behaviour. Based on a scientific, award-winning clinical discovery, it enables the user of PCM to understand how and why people communicate.
The Process Communication Model is highly effective across a multitude of industries. It has been used by NASA, presidential campaigns, and by Fortune 500 companies. It helps people strengthen their abilities for adaptive communication.
50 countries, in 22 languages, and has been taught to more than ONE MILLION PEOPLE.
The Process Communication Model will help you to…
- Identify your own unique personality structure
- Understand the impact of life events on motivations
- Spot predictable patterns of distress
- Uniquely Adapt your communication with different people to drive results
This is the only model able to predict human behaviour. This is why Nasa used it to select
and train Space Shuttle astronauts. It was adapted the support Leaders in better understanding
their own behaviour so they can better adapt to their teams.
By learning to adapt to our own needs, we will have more energy to adapt to others. If you
are interested in taking a PCM questionnaire to understand your personality structure or your
team’s, get in touch here.