This policy sets out the way in which The Self-Science Lab Ltd (Co Reg No 12831037) trading as Lauren Cartigny whose registered office is at 151 Wardour Street, London, W1F 8WE, United Kingdom, W1F 8WE (“We”, “Our” or “Us”) recognises the importance of the personal data We receive and collect from Our clients (“You” or “Your”) . We take seriously Our responsibility as a “data controller” (for the purposes of applicable data protection legislation) to use it appropriately and so have set out below the basis on which We hold and use (“process”) Your personal data. If You have any questions, please email Us at email@example.com.
What information do We collect about You?
We collect the following information about You for the purpose of managing Your booking and providing a service to You:
- Job title
- Email address
- Mailing Preferences
- Payment preferences and invoicing details
- Notes of coaching sessions
- Data from apps you have consented to
We may also collect the following information about Your organisation:
- Organisation Name
- Organisation Telephone
- Organisation Address
- Payment preferences and invoicing details
When and why do We collect personal data?
We collect Your personal data from the very start of Our interactions with You and as an ongoing part of Our service to You. You may also provide Us with personal data about other people, including employees. In these instances, if You are a data controller or data processor for others, and You provide to Us personal data relating to others, then You confirm to Us that You have a lawful basis for doing so under data protection law and where that basis is consent, then You confirm You have secured the consent of the relevant individual to Our using their data as part of Our acting for You.
What is the lawful basis for Our processing?
We process this personal data primarily to fulfil Our contractual services to You, but may also process Your personal data where it is in Our legitimate interests to do so or We are required to do so by law. We may also ask You for Your consent (by way of an “opt in” box) to send You relevant marketing materials; You can opt out again at any time (see below).
We do not share personal data with third parties except with our directors and employees, as necessary to carry out Our business (such as sharing credit card details securely with Our credit card processor) or as required by law or other legal processes. We will never sell Your personal data.
How will We use the information about You?
To provide Our service, including managing payment. We use the information collected about You to:
- Manage Your booking
- Follow up with You
We would like to keep You informed of news, offers and Our latest training. Under data protection law, it is considered a legitimate business interest for Us to use Our customers’ details for direct marketing. On Your booking form, You can opt into Our mailing list to receive emails about future coaching opportunities. In order to do this, We will retain the following information about You:
- Email address
- First Name
- Last Name
- Your mailing preferences
- Details of emails You have opened or clicked on
If You have opted in to Our emails, You may opt out at any time, please contact Us at: firstname.lastname@example.org.
We will take all reasonable steps to make sure that all personal data We hold on You is accurate and up-to-date, however should You be aware that any information We hold is inaccurate, please let Us know. We will employ appropriate technological and organisational measures to protect Our systems (and Your personal data) against unauthorised or unlawful processing and against accidental loss, destruction or damage.
We will hold Your personal data for no longer than is necessary for the purposes stated in this policy. If You opt into Our mailing list, Your data will be retained whilst You remain opted in, and also if You choose to opt out so that We can retain the record of You opting out.
- Right of access – You have the right to ask for confirmation as to whether or not personal data concerning You is being processed, and, where that is the case, access to what We have, what We are doing with it and any other rights given to You at law.
- Right to rectification – where We do not have the correct information, You can ask Us to change it
- Right to restriction of processing – You can ask Us to stop doing anything with Your personal data You wish, although this may mean that You will not be able to use Our services.
- Right to erasure – You can ask Us to delete Your personal data at any time
- Right to data portability – We would be happy to pass Your data on to anyone who You would like Us to
- Right to object – You can ask Us to stop doing anything with Your data
- Right to lodge a complaint with a supervisory authority – You are always at liberty to make a complaint to the UK Information Commissioners Office about how We process Your personal data
How to contact us
Self-Science Lab Ltd
151 Wardour Street
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